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How to Start, Stop, Restart, Access VNC Console & Manage Snapshots for Your VPS at myglobalHOST
Know how to Start, Stop, Restart, Access VNC Console & Manage VPS Snapshots at myglobalHOST.
Overview
The MGH-DC VPS Control Panel allows you to manage your VPS – Virtual Private Server directly from your myglobalHOST® Client Area without opening a support ticket.
Using this control panel, you can:
- ✅ Check VPS Status
- ✅ Start your VPS
- ✅ Shut Down your VPS safely
- ✅ Restart your VPS
- ✅ Force Power Off (Emergency)
- ✅ Access VNC Console (if enabled)
- ✅ Create Snapshots
- ✅ Restore Snapshots
- ✅ Delete Snapshots
Accessing Your VPS Control Panel
- Login to your myglobalHOST Client Area.
- Navigate to:
Services → My Products & Services
- Click Manage Service beside your VPS.
You will see the MGH-DC VPS Control Panel.
Understanding VPS Status
At the top of the control panel you’ll find your current VPS status.
Example:
🟢 Running
🔴 Stopped
⚪ Processing
Along with:
- Hostname
- Primary IP
- CPU
- RAM
- Disk Size
- Last Status Check Time
Checking the Latest VPS Status
The information displayed is cached for faster loading.
Whenever you want the latest information, simply click:
Check Latest Status
The system will fetch the latest status from our Data Center.
Starting Your VPS
If your VPS is currently stopped:
- Open your VPS Control Panel.
- Click
Start
- Wait until the operation completes.
- Refresh the status.
Your VPS should now show:
🟢 Running
Safely Shutting Down Your VPS
To safely power off your VPS:
- Click
Shutdown
- Confirm the action.
The operating system will perform a graceful shutdown.
Recommended whenever possible.
Restarting Your VPS
To reboot your VPS:
- Click
Restart
- Confirm the action.
This is similar to restarting a physical computer.
Useful when:
- Installing updates
- Restarting services
- Kernel updates
- Troubleshooting
Force Power Off
If your VPS becomes completely unresponsive:
Use
Power Off
⚠ Warning
This is equivalent to unplugging the power cable of a physical server.
Use only if:
- VPS has frozen
- Normal shutdown isn’t working
- Requested by support
Improper use may cause filesystem corruption.
Using the VNC Console
Some customers are provided with VNC Console access.
If enabled, you’ll see:
Open VNC Console
Clicking this button launches your VPS console even if:
- SSH isn’t working
- RDP isn’t working
- Network configuration is broken
- Firewall rules block access
This is useful for:
- Boot troubleshooting
- Password recovery
- Network fixes
Don’t See the VNC Console?
If VNC access isn’t enabled, you’ll see:
Request Now
Clicking it automatically opens a support request.
Our team will review your request and enable VNC access if applicable.
Snapshot Management
Snapshots create a point-in-time backup of your VPS.
They allow you to restore the VPS to a previous state if something goes wrong.
Creating a Snapshot
Click:
Create New Snapshot
The snapshot request will be submitted to our Data Center.
Depending on disk size, creation may take several minutes.
⚠ Important: Do NOT close your browser while the request is being submitted.
Viewing Existing Snapshots
The Snapshot Management section displays:
- Snapshot ID
- Snapshot Name
- Creation Date
- Auto Delete Date
Restoring a Snapshot
To restore:
- Click
Restore
- Confirm the warning.
⚠ Important: Restoring replaces your current VPS disk with the selected snapshot. Any changes made after that snapshot was created will be lost. Only restore if you’re certain.
Deleting a Snapshot
Old snapshots consume storage resources.
To remove one:
- Click
Delete
- Confirm deletion.
Deleted snapshots cannot be recovered.
Best Practices
We recommend:
- Create a snapshot before major updates.
- Create a snapshot before installing new software.
- Create a snapshot before changing firewall rules.
- Create a snapshot before upgrading your control panel.
- Delete old snapshots you no longer require.
Important Billing Information
If your VPS service becomes Overdue, our automated system may:
- The VPS will be suspended and VPS will be queued-up for deletion.
- VPS management controls will also be disabled until payment is received on / before deletion.
Once payment is received (or the invoice is no longer overdue), service management controls are automatically restored.
Frequently Asked Questions (FAQ)
How long does a Start or Restart operation take?
Usually between 30 seconds and 2 minutes, depending on the operating system and server load.
Why doesn’t the status change immediately?
Status information is cached for faster loading.
Click Check Latest Status to retrieve the latest information from the Data Center.
How long does snapshot creation take?
Typically:
- Small VPS: 10 seconds to 1 minute
- Medium VPS: 1 minute to 3 minutes
- Large VPS: 3 minutes to 5 minutes
Will snapshots affect my running VPS?
No. Snapshot creation is handled by the virtualization platform and generally does not interrupt normal operation.
Can I create unlimited snapshots?
No.
Snapshot availability depends on your VPS plan and storage limits.
What if my VPS won’t boot?
If available:
- Open the VNC Console
- Diagnose the issue
- Restore a previous snapshot if necessary
If VNC access is unavailable, submit a support ticket.
When should I use Power Off instead of Shutdown?
Only when your VPS is completely frozen and cannot perform a normal shutdown.
Need Assistance?
If you need help with your VPS, our technical support team is always ready to assist. Open a support ticket from your Client Area with as much detail as possible, including any error messages or recent changes you made to the server.
